Customer Testimonials
I live on Long Island New York. I had placed a factory order for a 2025 Z06 Corvette here at a local dealership. Promised me a car within 6 weeks. They straddled me along for 4 months , one poor excuse after another about why the car hasnt been delivered. When I finally had enough, I had to fight for them to return my deposit . I have heard of Mac Mulkin but was skeptical of buying an expensive car from a dealership 250 miles away. Turns out, it was the best move I could have made. I cant say enough of how efficient dealing with ... Read More DealerRater - Jun 19, 2025
⭐️⭐️⭐️⭐️⭐️ A Lifelong Dream Realized – Thank You MacMulkin Chevrolet!
From the moment I first spoke with Adrian, my Corvette Specialist and Salesman at MacMulkin Chevrolet, I knew I was in the right hands. I live far from the dealership, so trust and communication were everything — and Adrian delivered on both better than I could’ve imagined.
He painted a clear, honest picture of the car I was interested in — a stunning Grand Sport — through detailed photos, videos, and consistent communication. Despite numerous other buyers trying to get their hands on it after I placed my deposit, Adrian stayed true to his ... Read More DealerRater - Jun 7, 2025
My first Corvette Z06 purchase from MacMulkin and the service received throughout the whole process was exceptional! I highly recommend the MacMulkin team if you are considering investing in a Corvette!
For the first time in decades I had a wonderful purchasing experience without anyone playing the " I'll have to ask the sales manager" game. Everything promised happened as promised and in a timely manner. All of the staff I spoke with were kind, knowledgable and helpful. But most important of all, completely honest. I was apprehensive about buying a car half way across the country, but it was a very pleasant experience.
A+ experience buying my corvette at Macmulkin and A+ experience at my first service appointment there. Very happy with the car and the dealership.
My second new corvette purchased from them. Won’t be the last. There is a reason they are the largest corvette dealer in the world.
from the start of the acquisition process through the pick up of my new Corvette yesterday, MacMulkinn did a great job. Very smooth!
Above and beyond on customer service and knowledge of product. I couldn't imagine buying a Vette from any other place. It was worth the extra effort I put in to drive from another state to get here. This is my 50th car and by far the best experience I had. Even the trade in ( which I rarely do) was done well and fairly priced.
If I could give them 0 stars I would. When I had the recall (to keep the transmission from falling apart) done on my Traverse first they quoted me a week it was a total of 4 weeks before I got my truck back. After I got it back I was driving on route 93 and the drive shaft FELL OUT!!! It could have caused the truck to pogo stick and roll over at highway speeds!! Only by the grace of God were we safe. After waiting for 4 hours (which I had to pay for and then be reimbursed) for a tow did ... Read More DealerRater - Apr 11, 2025
The dealership was a pleasure to do dealing with in Valerie. The sales person was one of the greatest experience I’ve ever had buying cars.
Great people and great service. Have bought my last dozen cars from them. No hassle fair treatment.
Working with Christian and the entire team at MacMulkin resulted in me getting exactly what I asked for without anything else being pushed on to me. As this whole transaction was done remotely, communication is key and everyone was very responsive when called upon for their part from trade in, to order, to setup, through to delivery.
Excellent experience, the sales rep was very knowledgeable, he explain all I needed to be able to use all options for the vehicle. I will be back.
My experience with MacMulkin, was PHONOMENAL. From the first time myself and my wife walked up the stairs to the Corvette showroom, we were amazed! At 72 years of age, I thought I died and went to Corvette Heaven! From the moment we entered, we were treated professionally; were not attacked by a sales rep as in most car dealerships. My life’s long dream, to own a Corvette, was finally fulfilled. It was made possible as a result of working with Christian Hanna. Right from the start, Christian was very polite, treated my wife and myself with respect, extremely knowledgeable ... Read More DealerRater - Mar 24, 2025
I had an excellent experience buying my new Corvette from MacMulkin. The salesman, Adrian, was friendly, knew his product, and was super helpful. I got exactly the car I wanted for an excellent price. They got it shipped to my house in Arizona in less than a week. Local dealerships could take some lessons from this well run business.
We had a great experience as we had a very knowledgeable sales rep to work with!
We've bought several cars from you and always have the car serviced there with excellent service
Josh at ext 216 has been outstanding. He answered all of our questions and has been awesome to deal with long distance. We live in South Carolina and he made this process very easy. The dealership is very fortunate to have him as a valued team member. We are very blessed to have Josh in our lives. Thank you all for a wonderful car experience. K Robinson
My wife and I live in Raleigh, NC and we purchased our 2025 C8 2LT Z51 in mid December 2024 from MacMulkin after searching multiple dealerships up and down the east coast. They had the best variety and exactly what I wanted without going through a full special order. I initially spoke with Victoria, who ended up being the owners wife unbeknownst to me, and she was fantastic. Treated me with great respect and guided me through the process of my out-of-state purchase. Also worked with Todd Sutherland (great information source) and Joshua Beaulieu. Intercity Lines transported my vehicle and was as ... Read More DealerRater - Jan 24, 2025
Great communication and service. Everything went smoothly with no surprises. Best car buying experience I've ever had.
Great guy, bought my 1st vetted from him, great service and love the car, perhaps there is a grandsport or a zo6 in the future.
The dealership was a pleasure to deal with and the car is great too. Thank you.
A dealership provided excellent service explain the process, Waiting list, Communicator with Buyer. Also, provided website where buyer could check status on Vehicle progress through production.
Great experience all around. Steve Glockling was very informative and an all around excellent experience!
I will no longer be using this dealership as they do not care about anyone except the customers who buy corvettes.
I had an excellent buying experience from Julio at Macmulkin Chevrolet .I love my Trailblazer!
Thank you so much to the whole MacMulkin team! Great service made the process easy.
These guys are only interested in moving volume. They offer zero consultative service and the bare minimum of interaction.
I have purchased 6 cars from Mac Mulkin they are the best . Fair price and excellent customer service service
Todd L, Todd S, and Adam were outstanding. Such an easygoing process with zero pressure or typical sales tactics.
I ordered a zo6 corvette at list price,but it took two years to get from chevrolet.Once the order was recieved by chevrolet the dealership kept me up to date.
Fantastic car buying experience! From my first contact through the delivery process, MacMulkin provided a level of service not often seen in the auto industry. I can say without hesitation, it's MacMulkin's people that make the difference. My main sales contact throughout was Adam Morin. Adam did an exceptional job answering my many questions and walking me through the process from beginning to end. At one point, Adam became quite ill however, he was still texting me throughout his recovery! Thankfully, Adam is well now, but during his time off, his Sales Managers Josh Beaulieu, Mark Makarewicz and ... Read More DealerRater - Oct 4, 2024
My first online purchase of a vehicle was great! Victoria made the process a breeze! MM is the best dealership experience I have ever had. They were no games, hidden fees or last minute surprises. Best pricing in the nation as well. Very happy with my purchase from MacMulkin Chevrolet Cadillac. 5 Stars!
Easiest car buying experience I’ve ever had. I was able to do all the paperwork online and I got an awesome deal. Very happy with Julio and Drew at MacMulkin Cadillac. The Lyriq is great so far!
Service Department needs HELP. They were great now below terrible. Excuses excuses excuses is all you get. Took 7 days for them to even look at the car and I had to keep checking in to see what was going wrong on. We have been buying cars from MacMulkin for 15 years and the service depart was awesome they had Cadillac loaner cars and now IF you get one it’s a cheap Chevy. Cadillac should come with stands when it comes to service but no longer at Macmulkin
There was a good selection of vehicles to choose from. Julio Fernandez was our sales representative. He was very professional, courteous and easy to work with.
If I could give a zero star review here I would. Stay FAR AWAY from this dealer when shopping for a vehicle! My transmission failed in my Silverado truck I bought for my business. The truck was under warranty and I had to have my truck towed 200 miles back to their shop. I asked for a loaner vehicle, "Definitely not" was their response. I have no idea why such a response instead of a simple "sorry we can't". I asked for help with partial rental reimbursement, same response. I asked for partial towing reimbursement, same ... Read More DealerRater - Aug 15, 2024
Basically made the purchase online and picked up the next day. Didn't like the docusign since it was all or nothing so I waited until the next day to sign. No issues.
I love my new 2024 Corvette. It truly is a dream come true, and the dealership played a significant role in making this dream a reality. Their dedication to customer satisfaction and commitment to quality is evident in every aspect of their service. I highly recommend this dealership to anyone looking for a flawless car-buying experience.
Always a great experience, listen to what I am looking for and I always get the vehicle I want when I want it!!!
Steve Glocking was my sales rep and he was great to work with. He kept me updated throughout the buying proceess and I found him to be a very personable young man. I have nothing but positive feedback for Dan Gareri who I also worrk with to close the sale.
Work with me to cover all the options available to me. found a new ride and had everything xxxxx up within a few hours.
Overall a very good (second) experience.All my concerns were addressed and everything went smooth
The team did a great job working with me to find the right vehicle and make it affordable for me.
The service department at MacMulkin is so horrible especially Mark the service advisor. He is so rude and just disregards any concerns you have he makes such a terrible impact on this business! But honestly, the whole service department is horrible down to where you get loaner cars. The two girls that work there are so unprofessional and have absolutely no professionalism or people skills. I have now started taking my Cadillac to Banks Chevrolet to have it serviced, even though I bought my car at MacMulkin. I will definitely be purchasing my next vehicle at Banks Chevrolet. Honestly I ... Read More DealerRater - May 28, 2024
I called to set an appointment for an oil change in my 2024 Z06. I spoke with Russell Johnson a few weeks ago and he was fantastic to work with. He was kind enough to let me know that my car had a few software updates that they could perform at the same time. Upon arriving at the dealership I was greeted nicely by multiple people. I asked for Russell and he said, Good morning, Charlie. I found that very impressive as we had not met before. I arrived early and Russell did a complete walk around of the vehicle and ... Read More DealerRater - May 2, 2024
Adam Morin was an excellent, Crystal at front door couldn’t have been friendlier. Although I didn’t purchase, I’m hoping my spec becomes available and I’m confident I will hear from Adam. Awesome dealership! Thank you!!
Several months ago I placed a $4,000 deposit on an ERay. Per their terms a customer may get a full refund if the order is cancelled before the build starts. I was number 810 on the list so delivery was at least a year off. I cancelled my buy on March 5 and asked for my refund. Since then I continue to get e mails that the check is “in the mail” . As of today April 6, no check. When I call them, I get “it’s been sent, let me know if you don’t receive it by next week”.
I no longer ... Read More DealerRater - Apr 7, 2024
Outstanding individuals, Adam Kelly was able to steer me in the right direction. Highly Recommend!
Dealership very nice and clean. Everyone there was very helpful and polite and extremely professional.
I had a great experience with Adam, Todd, and Joshua from MacMulkin. Incredibly smooth hassle-free transaction from 1200 miles away, and I am looking forward to getting my new Z06 on the road. I would not hesitate to buy another car from them, and will when the ZR1/Zora is released.
I've purchased 51 vehicles in my lifetime and this was by far my best experience.
I had a great experience ordering a CT5 with Edwin at MacMulkin. It took aong time, but I always got timely responses and when my car was finally delivered I was taken care of tremendously!
Great experience with Tony and the sales group , highly recommend for a new car experience , love my new Silverado trail boss !
This was the easiest car buying experience ever. The communication from the MacMulkin team was top notch.
We purchased our 2025 C8 Stingray from MacMulkin Chevrolet based on a friend's recommendation about his great experience with the dealership. Incredible doesn't come close - this group is fantastic!
We worked with Adrian, Rob, and Adam to coordinate our purchase from North Carolina, taking museum delivery. These guys had the best communication, were super fast to respond to questions, anticipated our needs, and delivered an experience that was nothing less than exceptional. Our car was perfect!! This entire experience with MacMulkin and Chevrolet restored our faith in a car dealership.
We will be coming back to this team ... Read More DealerRater - Feb 8, 2024
I had an apt for an oil change and it took 4 hours to complete. Horrible service.
Service is terrible always takes far longer then promised. Service representative never seems to care
Offered us $5K below fair market for my trade. No discount off of sticker. Bought the identical truck from another dealer. Got $5500 more for our trade and $2500 discount off sticker plus rebates from another dealer
Great organization! They were very professional and helpful throughout the buying process and a great help in getting my car shipped to me. Very fair pricing!
Did a custom Corvette order with them for a 2024 model. Easy process with communication along the way and the car was built well within the timeframe they estimated. They set up courtesy delivery in Florida and we’re always there when I had questions. These folks understand customer service.
I should have looked here BEFORE I ordered my car. Jesus Christ no wonder they have a 1.6 star rating. As of right now I have given you $75k cash, my car is in some mystery status and Shane just straight up ignores me. Great business you're running here.
Steve G what is the greatest sales person ever? It was a painless and quick transaction we would definitely come back and ask for Steve again.
I spoke with customer service and they were very nice. That all changed when I arrived at the dealer. After using their website for an appraisal, my car being valued at around $7000, I scheduled an appointment with customer service. I arrived and specifically said that I wanted to speak with a sales manager (like I was instructed to specify by customer service) ended speaking with a jerk of a sales representative that told me my car is worth $2000. So, give me a good appraisal on your website to get me in, then lowball me with a trade in value?? I ... Read More DealerRater - Aug 15, 2023
Horrible service department!!!! Russell is possibly the worst of all time. The service department messed up my car (see pictures) and overcharged me (see what he told me it would cost and when I picked it up it was $200 more for two of the items). Then he doesn’t even answer the questions I ask or do anything to fix it! Absolutely horrible experience. And don’t bother booking an appointment online or text them… they joke about how they purposely don’t answer it.
Order 3 Suburbans a year ago and paid deposit and it was no communication.Now already for month can’t get deposit back.
Horrible, horrible experience. Day 1 we negotiated a deal on a preowned chevy 1500. I offered the sticker price and i had a signed purchase and sales document. The truck had minor body damage and sales said the price of the vehicle was based on the damage and would be available upon completion of the work. Day 2 they called me and said the price went up $6000 due to damage. They offered to only raise the price of the vehicle by $3000. How can they go back on a signed p and s?! Service manager would not even look at us never mind explain ... Read More DealerRater - Aug 1, 2022
ordered a new ZR2 In October of 2021 Truck was going to arrive In spring when the truck came in they sold it and kept saying it was not built yet, but they really sold it to someone else for more money. I had to put 2000 dollars down and sign a purchase and sales which they did not honor finely after 2 months i got my money back .Macmulkin lied to me the whole time and still are. ,
I was in the dealership approximately a week ago and looking at the car for about 30 minutes there were four salesman sitting in the chairs talking to each other and not one came over so I contacted them twice through here and have not heard back from anybody at all i’m sure if the Thompson family the owners knew they would not be very happy
The worst buying experience ever! Les, the sales person lied about year model just to make a quick buck, he told us we are buying a 2022 model where in fact the car was a 2021. Tony the GM is the most incompetent manager I ever dealt with, he was so bias toward backing up his employee dispite the fact he knew his employee lied and is at fault. Also, I had to step in to get the insurance done as the sales person couldn't get the process going with Progressive. We bought the car on the 15th of September and ... Read More DealerRater - Oct 1, 2021
Most dishonest liars I’ve never work with under one roof.really really sad. Cost me thiusands
From what I’ve heard if a dealer doesn’t pay a title isn’t sent …. Ever hear of waiting more than 5 weeks for registration? If you want xxxxxxxx and lies shop MacMulkin Cadillac. If you want bad customer service , shop Macmulkin Cadillac. If you want to be treated like crap shop MacMulkin Cadillac. If you want to be treated properly, want to drive your car legally, shop ANYWHERE but MacMulkin Cadillac!!! Save yourself and your wallet!!!!
This will be a long review but important to get a full picture of how awful this dealership treats customers. First I will review the service department- I have had 2 interactions with the service department that left me seeing red. The first time, I had my truck diagnosed at another Chevy dealership and due to the slimy fine print in the warranty (that was not explained to me) there was a clause that service provided had to be done at MacMulkin alone, even if they were booked 3 weeks out and it’s a safety issue. Anyways, I told them the ... Read More DealerRater - May 30, 2021
This will be a long review but important to get a full picture of how awful this dealership treats customers. First I will review the service department- I have had 2 interactions with the service department that left me seeing red. The first time, I had my truck diagnosed at another Chevy dealership and due to the slimy fine print in the warranty (that was not explained to me) there was a clause that service provided had to be done at MacMulkin alone, even if they were booked 3 weeks out and it’s a safety issue. Anyways, I told them the ... Read More DealerRater - May 30, 2021
I ordered a 2021 c8 Corvette from MacMulkin. Customer service and communication was top notch from the day I gave my deposit to the day I picked up my car. Special recognition to Tommy Thompson Jr, Shane Malone and Mark M. for going beyond the call of duty.
Stay away from any GM vehicles. My 4-year-old Chevy Equinox shut itself down the other day due to the PCV failing causing the rear main valve to fail. GM was sued over this problem which they then had to do a recall but didn't included my vehicle. Instead of fixing the problem they still sold these vehicles with the problem. I bought the extended warranty on the advice of the sales rep. That should have been a red flag but without knowing that they were still having issues, I never questioned it!
However, I should have been covered thru ... Read More DealerRater - Feb 8, 2021
⚠️ Warning!This company does not care about first responders. If you're a first responder, do not waste your time with this dealership. Macmulkin does not want to sell a vehicle to a first responder simply because they will make more money selling it to someone else. I raised this question to manager (Tony Dillberg) that they would rather sell the vehicle to someone other than a first responder because they would would make more money and he said YES, you are correct. Unbelievable and sad.
The Corvette team is the ultimate best, always return calls answer all questions and always keep me up to date. This will be my 3rd corvette from them and due to the size of there Corvettes they get the most allocations, I am in the car business another manufacture in another state and must say these guys are the best. Tommy jr, Mark Jesse and the rest of the people there. Gary Temel Lake Forest CA
I purchased a Certified Preowned car from MacMulkin Chevrolet. They claimed the car went through a 172-point inspection. This is a scam. I found a number of problems with the car including a loose steering connection and problems with the rear brakes all of which had “passed” the certification inspection. Then there is the communication problem, they do not like to communicate. A miserable experience.
NEVER HEARD FROM THEM! THEY NEVER CALLED, TEXTED, E-MAILED ME AT ALL. I, HAVE NOTHING ELSE TO SAY-BUT THEY MUST SELL A LOT OF CARS DOING BUSINESS THIS WAY.
DO NOT BUY HERE-Not reputable-Looked to buy a new Silverado on Friday 7/31-Priced High left saying I would think about it-Confirmed price with sales man Monday 8/3 and said I would purchase- salesman said awesome and got back to me half hour later saying his boss and owners would no longer hone discount -price increased by 55 month-Becarefull
Customer service is terrible here!!! They seemed overwhelmed with vehicles. They NEVER call to update you on the status of your car. I had to call them and then when you call them they tell you they'll have someone call back with the details of the work needed. No one ever does. Finally, when I did speak to someone after calling of course, they tell me what parts would be replaced and the cost, only to find something different on the bill when I picked up my car. They will up charge for services that weren't discussed. If ... Read More DealerRater - Jan 17, 2020
With out a doubt this is the worst dealership I have ever done business with. They were good to deal with when you buy your first car from them. But then it all changes and I feel they showed absolutely no loyalty or respect. All I can say now isI love Toyota.
MacMulkin - Buyer Beware
Planned on purchasing a new 2019 Corvette C7 Grand Sport from MacMulkin for my birthday this month, but found significant tire damage, with deep grooves, raised fibers and embedded dirt on the tire, consistent with a "burn out" indicating stress on the transmission. Showed pictures to two mechanics, one a race car driver, who both confirmed that it was physically impossible that the car tires were not spun. Amazingly, the MacMulkin parking lot and adjacent service bays provided proof of burn outs. I have the pictures to prove burn outs and tire damage. Sales staff (... Read More DealerRater - Dec 17, 2019
I made an apt. several weeks ago (Sept 5th, 2019) for a triple flush service with the new non hydroscopic transmission fluid ( GM part # 19417577) on my 2017 GS, purchased there. The July TSB was verified when I made my apt. I went in on 9/17 for my 7:30am apt. After waiting one and 1/2 hours, I was told that the fluid was not available and they didn't know when it would be.
A total waste of my time. I do believe that the apt. should not have been scheduled when the fluid was not in inventory. Additionally, I should not had to wait 1 ½ ... Read More DealerRater - Sep 25, 2019
We bought a car with all the bells and whistles. Julio couldn’t have been more supportive. Took his time to explain how things worked.
I’ve been wanting to buy a car for 3 days. Have left 4 messages, no response. Imagine that. Someone wants to do business with you and you ignore them. When you call the dealership the receptionist says all sales people are very busy and someone will get back to you in 48 hours. Someone does call back but they are only trained on general questions. They say someone will call you back. NOT!!! Stay away from this dealership
Worked with Julio Fernandez on our second lease. He was very polite, professional & got the job done! Come see Julio at MacMulkin Cadillac. Great job!
Had a wonderful experience at MacMulkin Chevrolet. I purchased a 2017 Chevy Equinox, absolutely love it. Todd Larocque and Steve Miller were absolutely amazing. They worked on my deal until we were satisfied with the finances. I would recommend anyone to go see Todd and Steve, they are truly assets to MacMulkin. Thank you for the wonderful experience. I will see you in two years from my next new car. Thank you again.
Steve Miller walked me through the buying process step by step, great communication! Excellent people to work with! I highly recommend to anyone, whether you’re buying new or used!
This is from someone who is in the car business for over 15 years.. my lease was up so I called Banks Chevrolet in Concord and talked with a manager. He said he’d call me back with the quote in a few minutes. A day after he never called. So I call again and I told a different manager now I’m in the market for a new truck my lease is up in a few weeks. He said he’d call me right back and he never did. Then I have sent an online inquiry to Quirk and MacMulkin ... Read More DealerRater - Apr 2, 2019
I took my Escalade in to be checked for two issues. They charge $118 each to evaluate an issue. One of issues was a check engine light that keeps cycling on and off with lean codes. I explained I had taken it to my local mechanic five times and it is always a lean code even though he can find no issue. So they charged me $118 to plug it into the computer, confirm it was a lean code and tell me they can't find anything wrong. So I ask what am I supposed to do if it goes off again. ... Read More DealerRater - Dec 1, 2018
I would give them 0 stars if it were even possible. Ever since i bought my truck (which i did somewhere else because the arrogant salesperson just kept telling me how many trucks he sells instead of helping me) and I even had the slightest issue, i always had to go elsewhere for help.
Today, I scheduled to have the three recalls for my truck done today and well that didnt go so well. First off after about 4 hours, only one recall actually got done, they didnt even have a part to do a the other recall even though it was ... Read More DealerRater - Nov 23, 2018
scam artist they wrote me a deal and said they would honor it go back in a few days later have me sit for over 2 hours just to say the price changed for over 75 dollars a month what a waste of time dealing with them
cut to a hour after they call me and tell me this is my fault because they said they would honor a deal on Friday yet the salesman told me dont come in until monday i was willing to sign on friday and they held off i find it kinda inappropriate that they call me ... Read More DealerRater - Sep 18, 2018
My Dad passed away a few weeks back and my Mom wanted to sell his truck but didn’t want to deal with selling it as a private sale. We first brought it to a Car Max Dealership, great experience but felt the quote was a little low; $16k. My mother wanted to bring it to where my Dad originally bought it for a quote, MacMulkin Chevrolet Nashua, NH. Steve-Sales Manager/ Rep met with us and took a look at the truck. We knew the truck was originally owned by the owner of MacMulkin Chevrolet who drove it for 8,500 miles. ... Read More DealerRater - Aug 23, 2018
I cant believe what just happened!!!! Ive been a loyal customer for 14 years. McMulkin Chevrolet doesn't have enough success and money that they have to rip you off just for you to buy a car now. Look at all the bad reviews you guys have been getting. I don't want to drive a Cadillac anymore. Trading the piece of xxxx in. Wow ...
On March24, 2018 i received a call from Tommy Jr. following up regarding a request i made on a brand new Corvette. Tom stated when are you coming!!! living in long island ny which is about 250 miles away i stated have to talk to the boss (i mean my wife)..Any she said lets take a ride. We arrived Saturday morning and was greeted by the front desk laura. I said want to look at Corvettes!!! 2nd floor..she said....What can I say wall to wall brand new Corvettes...Yep... died and went to heaven!!!!...While looking around with my ... Read More DealerRater - Mar 25, 2018
After a lot of back and forth on email, I received a quote on a lease for a Silverado 1500. It was higher than I wanted, which was communicated. Was told to come in to get the best deal (my mistake). I gave them a shot.
Upon arrival, information is confirmed, and a quote $70 a month is presented to me. No trade in, just a straight up quote. It was like my emails were never shared or understood.
If they can not do a number, I get it. But just be up front. Just say you can't. Would I have ... Read More DealerRater - Aug 23, 2017
After corresponding with a rep of this dealer via email I went in to drive a Traverse. When we sat to talk price I was given a quote $4000 more than listed online and on an email sent to me. When I pointed this out the sales rep stated the "MacMulkin price" includes rebates for which I don't qualify. The only disclosure on the pricing reads: Tax, title, license and dealer fees (unless itemized above) are extra. Not available with special finance or lease offers. Needless to say I walked out and will never walk back into MacMulkin.
The customer service was deplorable. I called and spoke to a Steven G on the phone about a vehicle. That same day my husband went up to see the vehicle and spoke to a Larry who gave him his "absolute lowest price" I went online and check the stock number only to see the price on the website was $2,200 less than Larrys "lowest price". So he called Larry when he got home in which Larry had to "go look into it" two times and call back. Then I went up the next day and ... Read More DealerRater - Apr 4, 2017